First, you cannot get a refund on the tax on accommodations or food in Italy. There is an exception when traveling for business in Europe, but we won't get into that here. Any other purchases you make in Italy where you see the “IVA” added, are eligible for a VAT refund at the end of your vacation, including souvenirs, ceramics, clothing, jewelry, leather and even some services.
Keep in mind that there’s a minimum amount required in order to claim an IVA/VAT refund--currently in Italy the minimum purchase amount to submit a VAT refund is €154.94--all spent in one store at one time. So, for instance, if I want to buy an Italian guitar while in Italy, this would fit right in. It would also work when buying ceramics in a single shop Vetri Sul Mare on the Amalfi Coast--a town with many ceramics craftsmen (but won't work if buying a few things in several different shops). There are many interesting and unique shops in Rome, Venice or Florence that have a wide array of gifts perfect for the Voyager--either for yourself or gifts for loved ones back home. Planing your shopping sprees in shops that have a wide array of products is a great way to make purchase in one shop beyond the €154.94 minimum.
Other rules also need to be followed:
- Anything you bring back out of the EU is for personal use only (how would they know?)
- Purchases must be able to be exported (carried) in your personal luggage (If packed in your check-in luggage, you must open them at customs).
- Items must be reported and go through customs.
- Items must leave the EU within three months of the date of the purchase.
There are actually many merchants that will instantly remove the IVA tax as soon as you show them your Non-EU passport. Use your passport as leverage, making them believe you won't make the purchase if they won't remove the tax amount. This is one way to circumvent the entire refund process. But many vendors simply don't want to bother with the paperwork on their end. Keep in mind, however, that even if the merchant is willing to take the VAT amount off the purchase price, you’ll still need to get the receipt stamped at customs before you leave the country. Keep your receipts with each item purchased.
Here's why many people don't even bother about getting a refund--it can be a real hassle.
First, you need to ask the vendor about getting a VAT refund before leaving the shop. They need to give you a separate receipt--a copy known as a fattura--in addition to the one that comes out of the cash register. The fattura should include your name (use your passport as I.D.) and the amount of the IVA/VAT tax for the purchase. If there are blanks on the “fattura” for you to fill out, ask what information you need to fill in. Keep all forms and receipts, including the additional “fattura” receipts, in a secure place.
Ok... now part requires extra time at the airport when leaving Italy:
Gather together all your purchases (a soft, collapsible duffle works well for smaller carry-on purchases that might be fragile or valuable), along with their respective receipts and forms and then bring them to the local customs office at the airport.
When it’s your turn at the front of the special customs line, you’ll present all your receipts (and your purchased goods for inspection, if that’s required) and they’ll stamp everything. You then need to get those stamped receipts back to the merchant where you initially purchased the items. Yes--believe it or not. Many bigger stores work with companies with branches at airports and other international gateways in Italy (Global Refund and Premier Tax Free are two of the most common), which means you’ll need to take your stamped receipts to the appropriate agency’s office in the airport in order to get a refund on the VAT. You’ll either get a refund in cash right then, or they’ll refund your credit card. They take a small cut of the total amount. If, on the other hand, the merchant from whom you made your purchase doesn’t work with one of those in-airport agencies, then you’ll need to mail your receipts back to them directly, either from the airport before you leave or from home.
I know what you're thinking... That you may never hear from the merchant again and never see a refund anyway. This is possible, but many shops are fairly honest and will honor the request for a VAT refund. You might get a refund sent to you in Euros, requiring a fee for converting to dollars again. Complicated, right? This is why many people forget about VAT refunds. It is a real hassle. Of course, this is even more incentive to use your Passport as leverage when making the original purchases... try really hard to get them to take the VAT off voluntarily, or you won't buy. It does work.
The best way to avoid the hassle is to shop in stores that display a Tax Free Shopping or Euro Tax Free sign in their window. There are enough shops with this logo displayed in the larger Italian cities to satisfy your shopping needs.
In these Tax Free Shopping stores, you’ll need to show your passport when you make your purchase, and they will give you a check for the VAT amount along with the receipt for the goods. When you get to the airport, you’ll need to go to the line at the customs office for VAT refunds and have your receipts stamped, and then take the receipts--along with the check the merchant gave you--to the “Tax Free” booth in the airport where they’ll give you cash for that check. These booths are typically near the airport’s Duty-Free Shop. That's a bit easier, right?
- Look for stores displaying Global Blue Tax Free Shopping signage in the window.
- When paying for your purchases ask the shop staff for a Tax Free Form.
- Tax Free Forms are available in three versions: one blue, one white and one similar to a credit card receipt. Fill in all the required fields in block letters, using the Latin alphabet.
- Receipts can be accumulated to reach the minimum amount if the purchases were made on the same day and in the same store.
Remember: Incomplete Tax Free Form = No refund
- At the airport, allow enough time for the refund process before your flight departs.
- Before you check in for your flight, go to the Customs desk and present your completed Tax Free Form, passport, and purchases to get a stamp on your Form.
- The goods have to be sealed and unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
Remember: No Customs Stamp = No Refund
- Go to a Refund office displaying the Global Blue logo.
- Present your stamped and completed Tax Free Forms to receive the refund in cash or to credit card.
- You may also opt to mail your stamped completed Tax Free Forms to the address of the Processing Centre and receive your refund on your credit card .
- Please observe that at some airports a cash handling fee per "Form" will be charged should you require an Immediate Refund in cash.
The refund you receive is the VAT minus Global Blue’s service fee.
- Refunds are paid on all goods that are exported in the traveller’s personal luggage.
- If goods are too large to be carried in hand luggage, it is recommended to contact the Customs in advance.
- VAT is not levied on books and therefore refund cannot be obtained. The purchase amounts for books are counted to reach the minimum purchase amount if the books are bought at the same time as other VAT qualifying products.
- The post delivery is free of charge from all the world if you use the Global Blue prepaid envelope provided by the shop. Note that it is sent by regular post.
- If you have not received the prepaid envelope you can use a standard envelope (at your expense)
- In order to prevent a possible loss of the documents, we recommend you to use secured mail service (e.g. registered mail or courier- at your expense)
- Before sending the documents, please make a copy of them or write down Tax Free Form number (DOC ID) of each Form for your reference.
- In order to assure smooth processing of your refund send us just Tax Fee Forms filled in completely and correctly
Ok, so after going through all of the above, here's an even simpler way to do some tax free shopping in Italy...
Whether you’re a frequent international shopper or planning a special trip abroad, you can easily save both time and money when you shop tax free with the new Shop Tax Free Blue Card. Membership is free!
The Shop Tax Free Blue Card allows you to claim your tax savings without the hassle of filling in Tax Free Forms by hand in busy shops each time you buy something. With a swipe of your card all your details will automatically be filled out on your Tax Free Form which is then printed out for you by the sales assistant. In this way, language communication problems and mistakes are avoided and you save time and money for a more convenient and enjoyable Tax Free Shopping trip.
Global Blue works with around 270,000 stores worldwide so you can enjoy the benefits at participating shops and take advantage of member only promotions.
LINK: Shop Tax Free Blue Card sign-up
The Global Blue App from Google Play (for Android) and iOS (for iPhone and iPad) connects travelers to the world of Tax Free Shopping with just one click. Global Blue’s app will guide travelers to the very best stores in many European cities, with full contact details and interactive maps. You can search the app for stores by location, product or brand.
The Global Blue App also helps a shopper to figure out their savings with the Tax Refund Calculator and step-by-step instructions on how to complete the Tax Free Shopping service. A re-engineered Refund Tracker is coming soon. Do a search in your favorite app store on Global Blue.